Shipping typically takes 2 to 7 bussiness days depending on your location. Keep in mind, all items are shipped from Chilliwack, B.C. Canada, so destinations outside of Canada may take longer to recieve our product.
Yes. All pieces can be made to order and the artist is happy to work with you to create the exact combination you desire for your new treasure. Just reach out to us through email at firstname.lastname@example.org, and we will be happy to accomodate you.
Shipping fees are dependent on the weight of the item and distance. At time of ordering you will be given the exact amount. Shipping generally costs between $5.00 - $15.00 per item. Free shipping on local purchases over $150.00.
Please contact us at email@example.com to request custom orders. Depending on the demands of the season for our products the time to make custom orders will vary. We will make every attempt to have your order finished and ready for shipping within 7-10 business days, dependent on your unique, order request.
Our genuine leather jewellery requires different care than other accessory lines that are synthetic. Real leather does not take well to water, so to ensure your jewellery lasts, do not wear it in the shower, bath, ocean, or fresh water. Leather also loves being conditioned, so wiping it with a soft cloth with natural Mink Oil will increase the lifespan of your piece.
Semi-precious stones can be wiped down with a smooth damp cloth for cleaning and metal clasps can be easily polished with a polishing cloth.
We do not warranty products that become damaged due to improper care after purchase.
At Stones & Weave, we offer a one year limited warranty on all our pieces. This warranty guarantees against defects in material and original workmanship for one full year, beginning at the purchase date. We do not warrant against damages done through accident or regular use and this warranty does not replace or refund against normal wear and tear.
Please contact us at firstname.lastname@example.org to inquire about your warranty process. If you have a valid warranty issue on your item, we will either gladly replace, repair or refund your piece at Stones & Weave's discretion.
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