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FREQUENTLY ASKED QUESTIONS

SHIPPING & ORDERS

WHERE DO WE SHIP OUR PRODUCTS?

HOW LONG DOES SHIPPING TAKE?

CAN I MAKE A CUSTOMIZED ORDER IF I WANT TO CHOOSE A DIFFERENT STONE, SIZING OR COLOUR COMBO?

WHAT ARE THE STANDARD SHIPPING FEES?

HOW LONG DO CUSTOM ORDERS TAKE?

Product

IS EVERYTHING HANDMADE?

ARE THE PRODUCT NICKEL, CADMIUM AND LEAD FREE?

IS THE LEATHER GENUINE?

WHERE IS THE JEWELLERY CREATED AND PRODUCED?

PRODUCT CARE

RETURN POLICY & WARRANTY

HOW DO I MAKE A RETURN?

WARRANTY

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